Dedicated AI agents that keep your business running smoothly
Every business runs differently, so we don’t sell an off-the-shelf bot. We design and build AI agents dedicated to your business: trained on your own information, connected to the systems you already use, and set up so your team approves anything important. Tell us where the time goes, and we’ll design the agent with you.
- Quotation in writing
- Reviews every 2 weeks
- You own it
The problems we solve
If any of these sound like your business, we can help. We start with the problem, then build what fixes it.
We know AI could help, but we don’t know where to start.
The same questions and requests arrive all day.
Our team spends hours moving information between systems.
We tried a chatbot and it didn’t understand our business.
Examples of AI agents we build
Every agent is designed with you, for your business. These are the kinds of agents our clients ask for.
- Clinics and service businesses
Customer enquiry agent
Answers questions from your website and inbox around the clock, using your own information, and books appointments into your calendar.
Do you have anything on Saturday morning? Yes, 9:30am or 11:00am. Shall I book 9:30am for you? - Accounting and bookkeeping practices
Accounts assistant
Reads supplier bills as they arrive, codes them in Xero the way your practice does, and flags anything unusual for a person to check.
Anything unusual in this week’s bills? Two. A duplicate from Office Supplies Ltd and a power bill 40% higher than usual. - Trades and professional services
Sales follow-up agent
Follows up every open quote at the right time, answers simple questions and updates your CRM, so no job slips through.
Which quotes need chasing today? Three. I’ve drafted friendly follow-ups for each, ready for your approval. - Retail and multi-site businesses
Operations reporter
Pulls numbers from your store, accounts and stock systems and sends a plain-English summary every Monday morning.
How did last week compare? Sales up 12%. Two products are running low at the Newmarket store. - Legal, property and insurance
Document reader
Reads contracts, forms and applications, pulls out the key details and fills in your system, with every field shown for checking.
Summarise this lease. Five-year term from 1 March, rent reviews every two years, one right of renewal. - Any growing team
Team knowledge assistant
Lets staff ask questions of your procedures, price lists and policies, and get an answer with a link to the source.
What is our refund policy for custom orders? Custom orders can be refunded within 7 days if work hasn’t started. Source: Returns policy, section 3.
Have a different job in mind? Most agents we build start as a conversation about one task that takes too long.
Discuss your AI agentWhat we offer
We agree the exact scope in your quotation, in writing, before any work starts.
Dedicated AI agents
An agent designed for one job in your business, from answering enquiries to processing invoices, with your rules built in.
AI assistants for your team
Internal assistants that answer staff questions from your own policies, procedures and documents.
Customer-facing AI
Website and email assistants that answer customers, capture leads and book appointments, in your tone of voice.
Document and email processing
Read invoices, forms, contracts and emails, pull out the details and put them where they belong.
AI connected to your systems
Agents that work inside Xero, Microsoft 365, Google Workspace, Shopify, your CRM or your own database.
Ongoing tuning and support
We monitor how the agent performs, refine it with your team and extend it as your business grows.
What changes for your business
Software built around the way you work, with a review every two weeks so you always know how it’s going.
Built for how you work
Your information, your rules and your systems, not a generic chatbot.
You stay in control
Your team approves anything important, and every step is explained and recorded.
Safe with your data
Business-grade AI that does not train on your data, with access you control.
Industries we work with
- Accounting & bookkeeping
- Trades & construction
- Healthcare & clinics
- Professional services
- Retail & e-commerce
- Real estate
Tools and platforms we use
- Claude
- OpenAI
- Azure AI
- Microsoft 365
- Google Workspace
- Xero API
- Python
- Node.js
We choose technology to suit your business, not the other way round.
How it works
Four simple steps from first conversation to launch. You always know what happens next, and what it costs.
- 1Today
Get in touch
Tell us what is costing you time or sales. A real person replies quickly.
- 230-minute call
Free scoping call
A 30-minute call to understand the problem and what a good result looks like.
- 3Agreed in writing
Your quotation
A clear quotation with scope, price and deadline, agreed in writing before any work starts.
- 4Reviews every 2 weeks
Build and launch
We build in two-week sprints with a review meeting every two weeks, so you always know how the project is going. Then we launch and hand over everything.
A review meeting every two weeks
Once the project starts, we work in two-week sprints. Every two weeks we meet with you to show working progress, answer questions and agree what comes next, so you always understand how the project is going.
How our sprints work- PlanAgree the goals for the next two weeks.
- BuildWe build and test the agreed work.
- Review meetingSee working progress and ask questions.
- AdjustYour feedback shapes the next sprint.
Helpful reading
Plain-English guides related to this service.
All articles
AI10 admin jobs an AI agent can take off a small business
Ten practical examples of where a dedicated AI agent saves time in a small NZ business, and how to keep a person in charge of it.
Read article →
AIWhat is an AI agent? A plain-English guide for NZ businesses
What AI agents are, how they differ from chatbots, what they can do in a small business, and how to use one safely with a person in charge.
Read article →
AIAI chatbots for customer service: what works in 2026
Where AI chatbots genuinely help customer service, where they frustrate customers, and how to set one up so it answers well and hands over to a person.
Read article →
AI solutions & AI agents: questions and answers
Straight answers to the questions we hear most. Can’t see yours? Ask us directly.
What is a dedicated AI agent?
An AI agent designed for one job in your business, such as answering enquiries or processing bills. It uses your own information and rules, and works inside the systems you already have.
How do we get started?
Book a free scoping call and tell us where your team’s time goes. We’ll suggest the agent that would help most, explain how it would work, and send a quotation in writing.
Will the AI make decisions without us?
Only the ones you allow. We build human approval into every agent, and each decision is explained and recorded so you can check it.
Is AI safe for our business data?
Yes, when it is set up properly. We use business-grade AI services that do not train on your data, limit what the AI can access, and agree where your data is stored before we start.
Can AI agents work with Xero and our other systems?
Yes. Agents work with the tools you already use, such as Xero, Microsoft 365, Google Workspace, Shopify and your CRM, through their official APIs.
Explore our other services
Many projects combine several services, with one team and one quotation.
Software & AI
Custom software, AI and automation that take the manual work out of running your business.
- Custom software developmentSoftware built around the way your business works, for any industry.
- AI solutions & AI agentsDedicated AI agents built around your business, with a person in charge.
- Business automationConnect your apps and automate the admin that slows your team down.
- Database developmentReplace messy spreadsheets with one reliable system and clear reports.
- API integrationsConnect Xero, Shopify, your CRM and other business apps so data flows without re-typing.
Websites, e-commerce & apps
Websites, online stores and mobile apps that bring in customers and sales.
- Website designFast, professional business websites that bring in enquiries.
- Online storesOnline stores that are ready to sell, with Shopify set up and configured properly.
- Mobile app developmentiOS and Android apps for staff, field teams and customers.
Not sure what you need?
Tell us what’s costing you time or sales. In a free 30-minute call we’ll suggest the simplest fix.
Let’s discuss the AI agent your business needs
Tell us where your team’s time goes. In a free 30-minute call we’ll suggest the agent that would help most and how it would work, then send a clear quotation in writing.
Or email us at info@dragonhill.ai- 1. Tell us the problemA real person replies quickly.
- 2. Free 30-minute callWe suggest the simplest fix.
- 3. Quotation in writingScope, price and deadline agreed first.